FLIP IT Online Course Help & FAQs
Frequently Asked Questions
After purchasing, how long will it be before I can access the course?
That depends! See below.
- If you purchased via the DCRC Online Store, please allow 2-3 business days before hearing from us. Note that we operate during usual business hours (Eastern Time).
- If you purchased via Kaplan Early Learning Company, please allow a maximum of one week before hearing from us. Note that we operate during usual business hours (Eastern Time).
Should you need immediate access to the course, fill out this form and we will do our best to meet your request.
How do I access the course?
Review this document for how to access the FLIP IT Online Course for the first time.
How can I change the name on my certificate?
When you are logged into the system, click on the Profile icon in the top-right corner of the screen. Click on the “Edit Profile” button and make any changes needed. You will then need to reload and print your certificate.
Don’t see your question? Fill out this form to let us know!